Terms & Conditions

Welcome to Nexora AI Digital . By accessing our website, booking a consultation, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

These Terms apply to all visitors, clients, and anyone who interacts with Nexora AI Digital in any capacity — online or offline.

Nexora AI Digital provides AI-powered business automation solutions. Our services include, but are not limited to:

• AI Calling System — Automated voice call qualification and follow-up workflows.
• WhatsApp Automation — AI-driven messaging flows for lead nurturing and conversion.
• Lead Generation Campaigns — Targeted paid advertising on Facebook and Instagram.
• Sales Funnel Setup — Custom landing pages, follow-up sequences, and automation pipelines.
• Ads Management — End-to-end Facebook & Instagram campaign management.
• Full AI Automation Stack — An integrated, done-for-you system combining all of the above.

The scope, deliverables, timeline, and pricing for each service will be outlined in a separate agreement or proposal provided before work commences. Nexora AI Digital reserves the right to modify, add, or remove services at any time.

To use our services, you must meet the following eligibility criteria:

• You must be at least 18 years of age .
• You must be legally capable of entering into binding contracts under Indian law.
• You must provide accurate, current, and complete information when engaging our services.
• If representing a business, you must have the authority to bind that entity to these terms.

Nexora AI Digital reserves the right to refuse service to any person or entity at our sole discretion, without obligation to provide a reason.

All fees for our services are agreed upon in advance and communicated in writing via proposal or invoice. The following payment conditions apply:

• A minimum 50% advance payment is required before project initiation unless otherwise agreed.
• The remaining balance is due upon project completion or as per the agreed milestone schedule.
• All prices are quoted in Indian Rupees (INR) and are exclusive of applicable taxes (GST) unless stated otherwise.
• Accepted payment methods include bank transfer (NEFT/IMPS/RTGS), UPI, and other methods as communicated.
• EMI options may be available — please discuss with our team before booking.

Delayed payments may result in project suspension until dues are cleared. Nexora AI Digital is not liable for any losses incurred due to project delays caused by late payment.

Due to the nature of digital services, which involve significant time, resources, and third-party costs, the following refund policy applies:

• Advance payments are non-refundable once project work has commenced.
• If Nexora AI Digital is unable to deliver the agreed service due to our own fault, a partial or full refund may be considered at our discretion.
• Refunds will not be issued for dissatisfaction with ad performance, lead quality, or business outcomes, as these depend on market conditions and client-side factors beyond our control.
• Requests for refund must be submitted in writing via email within 7 days of the disputed event.
• Any approved refunds will be processed within 14 business days to the original payment method.

We encourage all clients to review our proposal, ask questions during the free demo call, and ensure full clarity before making any payment.

A successful engagement requires cooperation and timely input from your side. As a client, you agree to:

• Provide all required materials (logos, images, copy, business details) promptly as per agreed timelines.
• Grant necessary access to platforms, ad accounts, and tools required for service delivery.
• Ensure all content, offers, and claims you instruct us to promote are truthful, legal, and compliant with applicable regulations.
• Not use our services for any illegal, fraudulent, or unethical purpose.
• Communicate any changes in your business, offer, or target audience in a timely manner.
• Maintain confidentiality of any proprietary systems, scripts, or strategies shared with you.

Delays caused by client non-cooperation may result in timeline revisions. Nexora AI Digital is not responsible for underperformance attributable to delayed or incomplete client inputs.

All intellectual property created during the engagement is governed as follows:

• Client-specific deliverables (funnels, ad creatives, scripts customized for your brand) are transferred to you upon full payment.
• Proprietary systems, frameworks, and templates developed by Nexora AI Digital remain our intellectual property and are licensed (not sold) to you for use in your business only.
• You may not resell, sublicense, or share our proprietary systems with third parties without written consent.
• Nexora AI Digital retains the right to reference completed projects in our portfolio and marketing materials unless you request otherwise in writing.

All content on the Nexora AI Digital website — including text, graphics, code, and brand assets — is the exclusive property of Nexora AI Digital and protected under applicable intellectual property laws.

Both parties agree to maintain confidentiality regarding sensitive information shared during the course of the engagement. This includes:

• Business strategies, financial details, and proprietary processes shared by either party.
• Client data, lead information, and customer records accessed during service delivery.
• Nexora AI Digital's systems, automation scripts, and operational methodologies.

Confidential information shall not be disclosed to any third party without prior written consent, except where required by law. This obligation survives the termination of the service agreement for a period of 2 years .

To the fullest extent permitted by applicable law, Nexora AI Digital shall not be liable for:

• Indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
• Loss of revenue, profits, or business opportunities resulting from ad performance or lead conversion rates.
• Damages arising from third-party platform changes (e.g., Facebook, Instagram, WhatsApp, Meta policy updates).
• Technical failures of third-party tools, CRMs, or automation platforms used in service delivery.
• Any actions taken based on our strategic recommendations.

Our total aggregate liability to any client shall not exceed the total fees paid by that client in the three months preceding the claim.

Either party may terminate the service engagement under the following conditions:

• By the Client: Written notice of at least 14 days is required. Fees paid for work already completed are non-refundable.
• By Nexora AI Digital: We reserve the right to terminate services immediately if the client breaches these terms, engages in illegal activity, or acts in bad faith.
• Upon termination, all outstanding payments become immediately due.
• Each party will return or delete any confidential materials belonging to the other party within 7 days of termination.

Termination does not affect any rights or obligations that have already accrued. Sections covering Intellectual Property, Confidentiality, and Limitation of Liability survive termination.

These Terms & Conditions are governed by and construed in accordance with the laws of India . Any disputes arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Rajasthan, India .

• Before initiating formal legal proceedings, both parties agree to attempt resolution through good-faith negotiation for at least 30 days.
• If negotiation fails, disputes may be referred to mediation or arbitration as mutually agreed.
• Nothing in this clause limits either party's right to seek urgent injunctive relief from a competent court.

Nexora AI Digital reserves the right to update these Terms & Conditions at any time. The latest version will always be available on our website. We recommend reviewing this page periodically.

If you have any questions, concerns, or requests regarding these Terms & Conditions, please reach out to us. We're here to help.

• Business Name: Nexora AI Digital
• Founder & CEO: Padma Jain
• Email: nexoraaidigital555@gmail.com
• Phone: 📞Call Us / 💬Whatsapp
• WhatsApp: Chat with us →
• Location: Rajasthan, India
• Instagram: @digitalwithpadma